Responsible Gaming

Gambling always carries a real risk of losing money. No betting system or tip can remove this risk. You should only play using money that you can afford to lose.

Responsible gaming on Bet365 focuses on control, balance, and awareness. Your betting should not affect essential expenses such as rent, food, education, or medical needs. It should not harm your emotional wellbeing, relationships, or work.

To keep your play safe and controlled, you can:

• Set deposit limits to control how much you add to your account over a day, week, or month.
• Decide a personal loss limit and stop playing once you reach it.
• Fix a time limit for each gambling session and log out when the time ends.
• Plan your budget in advance and treat gambling as entertainment, not as an investment.
• Avoid chasing losses by increasing stake size after losing bets.
• Keep gambling separate from your daily financial planning and savings.
• Take regular breaks from play to check your mood and your spending.

Responsible gaming means you understand the rules, the odds, and the possibility of loss. It also means you feel free to step away from betting at any time, without pressure from others.

Betting addiction can develop gradually and may not be easy to notice at first. Paying attention to early warning signs helps you protect your health and finances. Gambling addiction is a serious condition that needs prompt attention and proper support.

Common signs that someone may have a gambling problem include:

• Thinking about betting most of the time and planning the next bet constantly.
• Increasing stake size to feel the same level of excitement or relief.
• Gambling longer than intended and ignoring time limits.
• Chasing losses by placing more bets to try to recover money.
• Hiding or lying about gambling activity from family, friends, or colleagues.
• Using money needed for bills, loans, or daily expenses for gambling.
• Feeling restless, tense, or irritated when trying to cut down or stop betting.
• Borrowing money, selling belongings, or taking loans to fund gambling.
• Neglecting work, studies, or family responsibilities due to gambling.
• Gambling to escape stress, sadness, loneliness, or other difficult emotions.

If you notice one or more of these signs in yourself or someone you know, it may indicate loss of control over gambling behaviour and a need for help.

Betting addiction can be managed, and seeking help is an important and responsible step. Support from professionals, family, and the platform can make recovery more effective. Bet365 provides responsible gaming tools that can help you regain control.

Practical measures that can help prevent or address gambling problems include:

• Set strict deposit limits and lower them when you feel your control is reducing.
• Use time-out options to take a short break from gambling for a fixed period.
• Consider self-exclusion if you feel unable to stop betting on your own.
• Keep a written record of all deposits, withdrawals, and time spent playing.
• Avoid using credit cards, loans, or borrowed money for any gambling activity.
• Do not gamble when under the influence of alcohol, drugs, or strong emotions.
• Talk to someone you trust about your gambling, such as a family member or close friend.
• Seek counselling or therapy from a professional trained in addiction support.
• Replace gambling time with other healthy activities such as sports, hobbies, or social events.
• Read educational materials on responsible gaming policy and tips provided on the site.

If your play feels out of control, do not try to handle it alone. Combining platform tools, personal boundaries, and external support is often the most effective approach.

If you feel gambling is harming your life, professional support can provide structured guidance and care. In India, several independent organisations offer free or low-cost help, information, and counselling for gambling and related addiction issues.

You can contact the following external support services:

• National Institute of Mental Health and Neurosciences (NIMHANS), Bengaluru: Addiction services and helplines for behavioural and substance issues. Website: https://nimhans.ac.in
• iCall (TISS) Counselling Helpline: Emotional and addiction support through phone and email counselling. Website: https://icallhelpline.org
• Fortis National Mental Health Helpline: Mental health support that can guide you to addiction specialists. Website: https://www.fortishealthcare.com/india/mental-health
• Your local government hospital psychiatry or de-addiction clinic: Many district and state hospitals run outpatient services for addiction.
• Registered clinical psychologists and psychiatrists in your city who specialise in addiction treatment.

If you are in immediate distress or feel at risk of harming yourself, contact the nearest emergency service or hospital without delay.

If you are worried about addiction or your gambling habits, you can contact Bet365 customer support for information on responsible gaming tools and account options. Support teams are trained to handle these topics in a respectful and confidential manner.

You can reach customer support in India through:

• Live chat on the website or app for real-time assistance.
• Email support using the contact form in the Help or Contact Us section.
• In-platform message centre for secure communication regarding your account and responsible gaming settings.

Customer support can guide you through limit setting, time-out, or self-exclusion processes and provide information on external help resources in India.